Privacy Policy and Cookies Bretagne Autrement website
Last updated: November 2, 2022
Preamble:
Bretagne Autrement is a simplified joint-stock company (SA) registered with the Paris Trade and Companies Register under number 911 093 730. Its principal place of business is located at 10D rue de Janze in Corps-Nuds (35150). It is a French tour operator and travel agency that specializes in designing custom trips to Brittany and its neighboring regions. It wishes to inform you of the measures it has implemented to protect your personal data and your privacy. These measures are in accordance with applicable law. More specifically, they are in accordance with the provisions of the amended French Data Protection Act of January 6, 1978; European Regulation 2016/679; and the recommendations issued by the CNIL. These measures are collectively referred to as the “Applicable Law.”
According to applicable law, you have the right to access, object to, correct, delete, and restrict the processing of your personal data. You also have the right to provide instructions for handling your personal data after your death. To exercise these rights, please send a letter to the following address: Bretagne Autrement, 10D Rue de Janze, Corps-Nuds, 35150. Please include a copy of your identification document with your request. This document will not be retained by Bretagne Autrement and may be either destroyed or returned to you at your discretion. For security reasons, you may only exercise your right to data portability at our offices in person and upon presenting a valid form of identification. You have the right to file a complaint with the CNIL if you believe that we are not complying with applicable personal data regulations.
As the data controller of your personal data, Bretagne Autrement is committed to addressing your concerns about the confidentiality of the information you provide to us through Communication Channels, which include websites published and operated by Bretagne Autrement, chat, and telephone communications, for the purpose of offering you our products and services.
We may obtain information about you from other sources. For example, we may ask a third-party provider or data collector to provide us with additional information about our existing customers, a process known as “data appending.” This may include information from your profile or posts on a third-party social network.
We may also collect information from your third-party social network profile (e.g., Facebook) if you authorize the social network to share it with us or if you post it publicly. This information may include general account information, such as name, email address, profile picture, gender, date of birth, current city, username, and friends list. It may also include any other information or activity that you authorize the third-party social network to share with us or that you post publicly on your profile. For instance, we may receive your social media information when you download or interact with one of our apps on a social media site, such as Facebook. To learn more about how we obtain your social media information, please review the relevant third-party social media platform’s terms of use.
By providing us with your personal data, you authorize us to use, analyze, and store it. You also authorize us to share it with our partners as necessary to process your requests. By providing us with personal data through the communication channels, you agree to this policy. This policy may change to reflect updates to applicable data protection laws. We will keep you informed of any changes.
I. Personal Data Provided to Bretagne Autrement
a) Data Related to Your Personal Information
This refers to the information you have voluntarily provided to Bretagne Autrement through the various communication channels that is essential for planning and executing your trip. This information includes, but is not limited to, your last name, first name, email address, phone number, mailing address, and date of birth.
Please note that the required information is clearly marked with an asterisk on our website (hereinafter, “the Site”). Information not marked with an asterisk is optional. Whenever you contact us, whether by phone or in person at an agency, your advisor will inform you of the essential information needed.
This information is necessary for processing your travel service requests. Unfortunately, these requests cannot be processed without it.
b) Data Regarding the Personal Information of Third Parties
As part of your quote request and subsequent registration, you have the option to provide the contact information of one or more individuals (e.g., other trip participants, gift registry contributors, or individuals associated with events such as weddings or birthdays, as well as an emergency contact).
In this case, the data of these individuals will be used by Bretagne Autrement solely for processing your quote request and, subsequently, your registration. If Bretagne Autrement wishes to use the data of these individuals for any purpose other than those mentioned above, it will first seek their consent.
Therefore, by providing this information, you warrant to Bretagne Autrement that the individuals whose data you are providing are informed of and consent to this disclosure.
Bretagne Autrement will inform individuals whose personal data it has collected indirectly of their rights under this policy in the first email sent to them regarding their trip.
c) Minors:
The various communication channels are not intended for use by minors without the permission of their parents or legal guardians. Minors who are at least 16 years old may request a quote for organizing a trip and provide the necessary personal data for this purpose. Bretagne Autrement will make reasonable efforts to verify the minor’s age based on the information provided and the available technology. Under no circumstances may the minor finalize, confirm, or pay for the trip without the consent of a parent or legal guardian.
Bretagne Autrement makes reasonable efforts to verify that consent has been given by the holder of parental authority for the minor, taking into account the available technological means.
d) Sensitive Data
Bretagne Autrement may collect special categories of data, such as health-related data (e.g., disabilities, allergies, or specific medical conditions), and may indirectly learn about the religion, beliefs, or personal convictions of the individuals concerned. However, this collection is never direct; it is based solely on inference (e.g., dietary preferences). This data is collected solely for the purpose of organizing transportation and/or travel for the data subject and will not be used in any other way.
II. Data Regarding Your Browsing Activity on the Website (Cookies)
When you browse the Bretagne Autrement website, temporary cookies may be stored on your computer.
a) What is a cookie?
A cookie is a text file that allows Bretagne Autrement to identify your device for the duration of the cookie’s validity or storage period.
While you browse the site, Bretagne Autrement may store one or more cookies in a dedicated area of your device’s hard drive (e.g., computer, tablet, or smartphone) through your web browser, based on your selected cookie settings in that browser.
This information includes the following:
- The type of web browser you use
- The type of operating system and device you use to access the service
- The domain name of your internet service provider
- The web page from which you came
- Your country of residence and language
- The pages and features you visit and access on our sites
Whenever Bretagne Autrement intends to place a cookie on your device during your first visit to our Site, an informational banner will appear at the bottom of the page. By clicking “OK” and continuing to browse the site, you consent to Bretagne Autrement placing cookies on your device. These cookies include those related to targeted advertising, audience measurement, and social media, which are generated by share buttons and collect personal data. Cookies may be placed on your device if you continue browsing the site. The banner will remain displayed until you click “OK.” If you do not wish to accept all or some cookies, click the “Learn More” link on the banner to follow the instructions for managing cookies through your browser settings.
Cookies do not generate or transmit computer viruses that could infect your device. They can only be read and recognized by the entity that set them.
You can change your cookie settings at any time. Below, you will find information about cookies and how to manage them in your browser.
Your consent to the use of cookies is valid for 12 months. After this period expires, we will request your consent again.
To learn more about cookies and how they are used, consult the report by the French Data Protection Authority (CNIL) at www.cnil.fr under the section titled “Cookies: Tools to Manage Them.”
b) Cookies on the Website:
Bretagne Autrement may use the following types of cookies:
- Session management cookies
- Audience measurement cookies (statistical cookies)
- Cookies required for certain optional features
- Cookies related to targeted advertising
- Social media cookies, which are generated, in particular, by social media sharing buttons when they collect personal data
Session management cookies are essential for the proper functioning of the site. Rejecting them may cause the site to slow down and/or malfunction.
By analyzing how you use the site, Bretagne Autrement can provide a better browsing experience that meets your expectations. This analysis also allows us to identify and quickly solve any problems you encounter.
Bretagne Autrement may integrate third-party applications into the site that allow you to share its content with others. This is particularly true of the “Share” or “Like” buttons on Facebook, Pinterest, Twitter, Instagram, YouTube, and LinkedIn. The relevant social network may then identify you and store cookies on your devices. We encourage you to review their privacy policies.
You can easily opt out of cookies by following the procedures detailed in Section C below.
C. Your choices regarding cookies:
You can change your web browser settings at any time to accept, configure, or reject cookies. You have several options: accept all cookies, be notified when a cookie is stored, or reject all cookies.
Please note that disabling session or functionality cookies may prevent you from accessing the Site. Therefore, Bretagne Autrement cannot be held liable for any reduced functionality of our services resulting from the settings you have chosen.
Each web browser offers different settings for managing cookies. These settings are generally described in each browser’s Help menu. If you are using a browser type or version not listed below, please refer to your browser’s “Help” menu.
If you are using Safari 5.0 (on a computer):
1. Select Safari > Preferences, then click “Security”;
2. In the “Accept Cookies” section, specify whether and when Safari should accept cookies from websites; for an explanation of the available options, click the “?” help button. If you have set Safari to block cookies by default, you may need to temporarily accept cookies to open a page. Repeat the steps above, selecting “Always.” When you are finished with that page, disable cookies again and delete the cookies from that page.
For more information, please visit the following page: : https://support.apple.com/en-us/105082
If you’re using Safari on an iOS tablet or smartphone:
1. Open the Settings app and select Safari.
2. Under “Privacy,” go to “Accept Cookies.”
3. Set your privacy preferences.
For more information, please visit the following page: https://support.apple.com/en-us/105082
If you’re using Google Chrome :
1. Select the “Settings” menu.
2. Click “Show advanced settings” and go to the “Privacy” section.
3. Click “Content settings.”
4. Select “Block cookies and third-party site data” to block cookies.
For more information, please visit the following page: : https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
If you’re using Mozilla Firefox:
1. Click “Menu,” then “Options.”
2. Select the “Privacy” icon.
3. In the History section, under Retention Rules, select Use custom settings for history.
4. Check the “Accept cookies” box to enable cookies or uncheck it to disable them. If you’re having trouble with cookies, make sure that the “Accept third-party cookies” option is not set to “Never.”
5. Select one of the three options (a), (b), or (c) below to choose how long cookies should be stored:
(a) “Until they expire”: Each cookie will be deleted on its expiration date, which is set by the website that issued the cookie.
(b) “When Firefox is closed”: Cookies stored on your computer will be deleted when you close the Firefox browser window.
(c) “Ask me every time”: A warning will appear each time a website tries to store a cookie and ask whether you want to accept it.
6. Click OK to close the “Options” window and confirm your selections.
For more information, please visit the following page. : https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent
If you are using Internet Explorer 8.0 or a later version:
1. Go to the “Tools” menu and select “Internet Options.”
2. Click the “Privacy” tab.
3. Use the slider to select your preferred privacy level. Move it up to “Block all cookies” to block all cookies or down to “Accept all cookies” to accept all cookies.
For more information, please visit the following page: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies
If you’re using Opera:
1. Go to the “File” menu and select “Preferences.”
2. Click the “Privacy” icon.
3. Set the desired privacy settings..
If you have an Android device:
1. Tap the button in the upper right corner.
2. Select Settings, then Privacy and Security.
3. Set the privacy settings you want to apply.
If you’re using Dolphin on Android:
1. Go to the menu and select “More,” then “Settings.”
2. Select “Privacy,” then “Security.”
3. Set your desired privacy settings in the “Cookies” menu.
III. What purposes does your data serve?
a. To respond to your requests.
When you contact Bretagne Autrement through the communication channels mentioned above, your personal data may be collected for the following purpose:
– To provide you with access to the website and your dedicated customer account. This allows you to view your quotes and/or information related to your trips.
– To fulfill requests you have made on the website or through other communication channels, such as bookings with our partners, drafting your sales contract, monitoring the provision of your travel services, and following up on any requests you make regarding your trip, including after your return, in accordance with statutory limitation periods.
– To send you newsletters and other requested materials (such as brochures);
– Answering your questions.
– Informing you about new trips or similar services that may interest you.
More generally, we comply with Bretagne Autrement’s legal, regulatory, accounting, and tax obligations.
Processing requests and complaints made by or regarding you in connection with the trip.
b. Compiling statistics:
As part of our efforts to improve our services, Bretagne Autrement may use the personal data collected about you for the following purposes:
– Compiling statistical data, particularly regarding website traffic.
– Conducting surveys and polls.
– Conducting studies and research to improve your experience with Bretagne Autrement.
c. Contacting you for marketing purposes:
Your data may also be used for commercial purposes.
– Managing your subscription to and unsubscription from newsletters at your request;
– Providing information about Bretagne Autrement and its partners, including news, products, services, marketing communications, and personalized offers.
IV. How and for how long?
a. Securing Your Data
As the data controller, Bretagne Autrement implements all technical and organizational measures necessary to protect your personal data, including access controls, backups, traceability, physical security of premises, and protective measures. Bretagne Autrement also ensures that the amount of data processed is limited in light of the purposes pursued.
b. Retention Period for Your Data
We store this information for a period that is proportionate and necessary for the purpose for which we process it and, in any case, for the period necessary to comply with a legal or regulatory obligation. The data is retained for a period that does not exceed what is necessary for the following purposes:
>Newsletter: Your data will be retained for as long as your subscription is active. You may cancel your subscription at any time by clicking the provided link.
>Requests for travel service quotes, registration, and provision of travel services: The data necessary to process your request will be retained for the time required to prepare a quote or contract. Then, it will be retained for the duration of your trip, in accordance with applicable law. In any event, it will be retained for as long as necessary to comply with a legal or regulatory obligation.
>Marketing offers: Your data will be retained for as long as you agree to receive marketing offers from us. You may opt out at any time by clicking the provided link.
>Statistics and Surveys: Your data will be retained for as long as is necessary to compile reliable statistics and process surveys conducted with your consent.
V. Who are the recipients?
a) Bretagne Autrement and its partners
In order to fulfill the purposes mentioned in Section III, we may store, process, and transfer your data to Bretagne Autrement’s subsidiaries and/or partners, including service providers for the booked services (e.g., hotels, transportation companies) and technical service providers (e.g., IT, web hosting, email distribution, online payment providers). These providers may be located outside the European Union.
Our subsidiaries and partners agree to use your personal data only to perform tasks essential to achieving the purposes mentioned in Section III, in strict compliance with your personal data protection rights and applicable law.
b) Non-Partner Third Parties:
Bretagne Autrement promises not to sell or transfer your personal data to third parties that are not partners. We do not disclose personal data to agencies or companies for marketing or commercial purposes.
However, if a government authority (such as the tax authorities or the CNIL), a judge, or the law compels Bretagne Autrement to disclose your personal data, we undertake to notify you, to the extent possible, unless we are not authorized to do so, particularly in light of any legal or judicial obligations that may apply to us.
Finally, we may acquire, merge with, or be acquired by another company, or we may sell all or part of our assets. In such a case, your personal data may be disclosed to another company, but such disclosure will be subject to the privacy and cookie policy in effect at that time.
VI. How do links on the Sites that lead to other sites affect me?
We occasionally include links on our site that lead to third-party websites and applications. These links are provided solely for your convenience and are intended to enhance your experience. However, we have no control over these websites and applications, which are independent of Bretagne Autrement and have separate privacy policies. When you leave our site, please be aware that our policies no longer apply. Consequently, we are not responsible for the accuracy, relevance, availability, reliability, copyright compliance, legality, or appropriateness of the material contained on third-party websites and applications linked to our site. We strongly encourage you to review the terms and privacy policies of any third-party website or application before using them.
VII. How can you access, update, or delete the information in “Your Account”?
To modify personal information that you provided to Bretagne Autrement during your interactions with them, please contact your advisor and/or send your request to info@bretagneautrement.fr.
VIII. What should you do if you have further questions about Bretagne Autrement’s Privacy and Cookie Policy?
If you have any questions or concerns, please contact us by email at info@bretagneautrement.fr or by mail at Bretagne Autrement, 2 rue Saint Pierre, Corps-Nuds, 35150.